more help required, I have now checked the charger with a multimeter and can confirm there is no output from the charger the mains input is good can anyone confirm that there is and internal fuse in the (yamaha) charger before I take it apart or is the charger not repairable . Martin did say that as the battery is out of warranty there was nothing to stop me effecting a repair myself, but I would be on my own. a multi-meter in such situations, who understands electricity, you might want to invite him to your house for a few beers and an e-bike diagnosis! An e-bike is not quite as simple as an ordinary bike, with no motor, as many (you are far from alone) apparently wrongly believe. I consider myself very lucky to have a room where I can leave my bike to charge at work and decided not to make a fuss about my broken plug.

The frustration for me is that there is no facility to send the battery and charger to Raleigh/Yamaha to effect a repair. For Highlands, Northern Ireland, Isle Or Man and other non mainland locatons additional charges will apply. Easily accessible through authorised dealers, they guarantee your Haibike sustains its exceptional performance and durability, ensuring continued enjoyment on your cycling journeys. All the manufacturers need is a competent electrician available wherever this system is sold to replace the connector for clients when it breaks. I am actually very impressed by my Yamaha powered Haibike and have now completed 10856 miles since I bought it in 2015 but I think it is not unreasonable to expect the dealer to be able to fix it.As to the battery if you need one, I have now had a 480watt Yamaha pattern battery from Allbatteries.

The laptop manufacturers do not entertain warranty claims in such circumstances, so why should Haibike be any different? If they are selling the bikes, you can bet they're an authorised dealer and this means they have the fastest access to all of the parts, spares and accessories needed to keep your bike in the best condition. We can also deliver to BT Northern Ireland and IM Isle Of Man for an additional charge, for other non mainland locations please contact us for a quote. When my battery/charger connector broke I thought it very possible that it could happen to someone else. The point I am making is that however careful you might be the weakness of this connection can fail and Raleigh and Yamaha do not offer a repair option.

My very handy ex BT friend did the tricky opening up of the battery and soldiering of the wires directly inside before re-securing the battery case and water proofing the opening where the lead emerges. New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging . However if you experience any issues at any time you should stop riding your bike and book your bike in for its free service immediately.

Having an e-bike today, IMO is in some ways similar to owning a car say 100 years ago, then you had to learn enough to make (simple) tests, checks and maintenance. Change country: -Select- Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Republic Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Republic Chad Chile China Colombia Comoros Cook Islands Costa Rica Cyprus Czech Republic Côte d'Ivoire (Ivory Coast) Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Islas Malvinas) Fiji Finland France French Guiana French Polynesia Gabon Republic Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Croatia Republic of the Congo Reunion Romania Rwanda Saint Helena Saint Kitts-Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines San Marino Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands South Africa South Korea Spain Sri Lanka Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands (U. If you were very unlucky this could happen just after the warranty had expired on a bike with a low milage and little used battery. We soldered four appropriately coloured wires onto the wire pegs at the battery shrink wrapping each wire. When I inspected the battery and charger I found that the pin that had been bent had totally detached which explained why the charging light had not come on.I have just suffered exactly the same connector failure that you did back in April except my bike was not knocked over and is still in warrantee. The free service is put in place to make sure the bike you have purchased is running correctly and to adjust out any cable stretch that happens to any new bike. The vast majority of components on your Haibike electric bike wont actually be Haibike parts at all.

You will be covered for the first 10 days of ownership against theft and accidental damage, so you can purchase with confidence. They are still working brilliantly and my original battery is still going strong after powering me through another Winter of riding to work and back and my bike has completed a further 1724 miles since the battery/charger connector plug fix was completed and the bike 10702 miles to my place of work and back since I bought it in March 2015. So I dragged out my old B bike (2011 Oxygen Emate City) and used that to get me too and from work for the four shifts I had to do making a note to ring Martin to explain the problem and ask for help. Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable).Legally permissible use is therefore only possible on private property or - if permitted - in competitions. Please note: at our discretion we may decide to issue a full refund instead of providing a repair or replacement. Now that the wires to the charger have been properly tidied up and new connectors added to the charger and battery, connecting the charger to the battery is easier and more secure than before.